News & Insights
Industry News, Trends and our Latest Thinking.
Spotlight: Fitness Facility Retail Compliance Auditor
When I first began my career in the mystery shop industry over 15 years ago, almost one hundred percent of our portfolio of clients fell into the hospitality segment. As our business has grown, we have expanded into many other industries including but not limited to,…
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Our Latest Thinking
Spotlight: Fitness Facility Retail Compliance Auditor
The Cost of NOT Having a Retail Compliance Auditor Program
Spencers TV & Appliance Drives Customer Service with Retail Compliance Auditor
Client Resources
Dashboard Feature Spotlight: Editing Rights
Many of our clients don’t take full advantage of all the features and benefits housed in our reporting dashboard. So far, we’ve covered a variety of them already in previous blog posts, such as: Four Services, Four Unique Perspectives, One Online Dashboard Leveraging the Missed Report…
Learn MoreMystery Shop Report Best Practices
One of the most important aspects of setting up a successful mystery shop program is to ensure that the shop form you are using is properly constructed and that the Retail Compliance Auditor completed using the template you have put in place provide the value and data…
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Spencers TV & Appliance Drives Customer Service with Retail Compliance Auditor
Colorado State University Global Campus Drives Student Satisfaction with Retail Compliance Auditor
FREE GUIDE: 5 Ways a Retail Compliance Auditor Program Improves the Guest Experience